Why we publish this page
Cyber criminals sometimes impersonate financial institutions to trick people into sending money or revealing sensitive information. Below you will find practical steps to help you recognize, avoid and report fraud.
Petrus Private Bank does not provide crypto services and does ask for payments to open, reactivate, or “transit” an account.
Know how we really communicate
What we do
We email only from @petrusbank.com addresses.
We will only call from our published phone number, +1 758 450 7725.
What we never do
We do not ask for your logins, passwords or any personal information over the phone.
We do not ask you to pay or transfer in cryptocurrency, gift cards or cash transfer services.
We do not pressure you to act “within hours”.
We do not send links that redirect to domains other than petrusbank.com.
We do not send attachments that require you to enable macros or install software.
Verify any unexpected request
Check the address bar, a secure Petrus page always begins with “https://” and shows a padlock to our Secure Sockets Layer (SSL) certificate listing “Petrus Private Bank Limited” as the owner of the site. For macOS, click the Safari menu and select Connection Security Details to view the SSL
Compare account details, for payments, confirm the beneficiary’s name and IBAN/SWIFT code with your dedicated banker.
Pause, fraudsters often rely on urgency.
Look for errors, spelling or grammar mistakes. Many phishing emails contain subtle mistakes and are or may look different from the format you’re used to receive from us.
Protect your devices
Update. Install the latest updates for your operating system, browser and anti-virus software.
Protect. Enable two-factor authentication (2FA) wherever possible.
Connect. Never log in to online banking from public Wi-Fi without a trusted VPN.
Safeguard your personal information
Do not share passwords, PINs or one-time codes with anyone.
Store digital copies of your important documents only in encrypted form.
Spot common scam tactics
Tech Support Hoax. Caller claims your computer is infected and asks to install remote access software.
Advance Fees. Upfront payment in a wire transfer or in crypto currency to “unlock” a larger transfer.
Payment Redirection. Last minute email changing beneficiary account.
URL Spoofing. Web site URL and domains differ by one letter, for example ‘petrusbannk.com’ or affix words for example, ‘client-petrusbank.com’.
Investment “Too Good to Miss”. Guaranteed high returns, pressure to act fast, little or no documentation.
If you think you’ve been targeted
Stop all communication with the suspected fraudster.
Do not send any money or any further personal details.
Collect evidence, keep and save copies of any emails, screenshots, or messages.
Contact us immediately at [email protected] or +1 758 450 7725.
Our commitment
Petrus Private Bank continuously monitors for signs of impersonation and works with regulators, analysis firms and law enforcement agencies to watch for and shut down fraudulent schemes. Your vigilance, combined with our controls, is the best defense.
Need assistance?
Email: [email protected]
Telephone: +1 758 450 7725
Website: https://petrusbank.com/fraud-prevention